Decoding 5 Basic Facts about Gemba Walks!
Even the best management habits need to be revised after a point. Businesses need to constantly find ways to improve the regular work processes, and there are several management techniques to achieve the same. Gemba walk is a part of lean management philosophy, where managers take a walk around the actual workplace and check every process and step, to find potential scope for improvement. Gemba is a Japanese word that means ‘the real place’, and Gemba walks are done to find what changes a business can adopt to enhance productivity at all levels.
In this post, we discuss five basic facts about Gemba walks.
- Gemba walk is not a bossy exercise. Managers should understand that this kind of management process is just about observation and not about correcting workers and employees. The whole focus of Gemba walk should be on the processes and not the people. Intimidating workers should be strictly avoided.
- Technology can be an important part. Companies like Tervene have come with Gemba walk apps, which record text and videos, so as to help the management in taking critical decisions. Yes, apps and tech might not be a necessity for Gemba walks, but must like other aspects of management; including advanced choices and a software for better efficiency is never a bad idea.
- Employee collaboration is critical. It’s impossible to conduct a Gemba walk without the involvement of workers and employees. Working with first-line workers always offers firsthand information, and that’s important for taking necessary changes. Employees should be aware of the process of Gemba walk and they must become a part of it.
- Gemba walk doesn’t involve implementing changes. Gemba walk is just about observing, and the management should just take notes, photos and other supporting information that’s required for further analysis. Gemba walk should not involve strategizing new things on the go, or implementing discussed changes while on the walk.
- Gemba walk should be a regular thing. While agendas may differ, but Gemba walks must be conducted on a regular basis to find possible loopholes in the entire setup. Businesses need to find ways to ensure that such an exercise remains a part of their supervision and monthly lists.
Productivity can improve considerably with such walks and observatory measures, but what’s also important is the equal and continuous involvement of every level of management. To know more on Gemba walk, check online now and find a good app that aids the process.